Built for serious communities
Every feature is designed around one goal: making your community operations smarter, faster, and more reliable — without adding complexity for your team.
AI Core
The brain of Sentri — powered by your community's own knowledge.
Document-Trained AI
Upload your SOPs, rulebooks, FAQs, and policy documents. Sentri's AI ingests and indexes all of it, creating a searchable knowledge base that powers every response.
Source-Cited Responses
Every answer includes a citation pointing to the exact document, section, and line used — eliminating hallucinations and keeping your community accountable.
Hallucination Prevention
Sentri is configured to only answer from your uploaded content. When it doesn't know, it says so — no guesses, no fabrications.
Knowledge Base Management
Add, edit, and organize your knowledge entries anytime. Sentri re-indexes immediately on every change, keeping AI responses always current. Document file upload coming soon.
Operations
Automate the repetitive. Empower your staff to focus on what matters.
Automated Support Workflows
Define triggers and automate common support scenarios. New member questions, application status, rule clarifications — Sentri handles them instantly.
AI Ticket Summaries
When issues escalate to staff, Sentri provides a full ticket summary: the question, relevant policy, prior conversation, and recommended resolution.
Analytics Dashboard
Track ticket volume, response times, most-asked questions, and AI performance. Identify knowledge gaps and improve your documentation over time.
Smart Notifications
Staff alerts for escalated tickets, unanswered questions, and policy update suggestions. Stay informed without drowning in noise.
Discord Integration
Built natively for Discord — works the way your community already does.
Native Discord Bot
Sentri lives directly in your Discord server. Responds on mention, reply, or in designated AI channels — no redirects, no external apps, no friction.
Role-Based Permissions
Control access with surgical precision. Define which roles can ask questions, which can configure the AI, and which can manage the knowledge base.
Multi-Server Support
Manage multiple Discord servers from one dashboard. Each server has its own isolated configuration and knowledge base.
Teach Sentri Panel
Admins can review AI answers, flag incorrect responses, and directly teach Sentri new information through an intuitive management interface.
Per-Server Knowledge Scoping
Choose exactly which knowledge entries and rule sets are active in each connected Discord server. A community's full rulebook, staff handbook, or application docs can each be scoped to the right server.
Start building smarter
community operations.
Join thousands of communities using Sentri to automate support, enforce policies, and scale their operations with AI.
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